We appreciate when you arrive on time, but we know that you may run late due to circumstances beyond your control. If you expect to be late for your appointment, please let us know as soon as possible so we can make any adjustments needed to keep you and your stylist on schedule. Although we try to accommodate late arriving guests, however it’s not always possible to give a late arriving guest their entire appointment time. This may result the need to reschedule, especially if the guest is more than 10-15 minutes late.
Please note that the guest may be charged 50% the cost of your appointment if repeatedly late.