We do not give refunds, so please tell us. Tell us. Tell us.
You get the idea.
We need to know or we can’t do anything about it. We really go out of our way to make our guests happy and when someone isn’t, we will do what it takes to correct the situation. You are paying for a service, and we want to make sure you feel that it was worth every penny. Most guests that aren’t happy tend to go away quietly, because they are uncomfortable with expressing their concerns. Please believe us when we tell you that we consider it a favor when you inform us if your services in any way did not meet your expectations. We strive to exceed every guests' expectations from the minute you choose our salon. All of us at Hilights will take your concerns and improve upon them ,but you must please tell us.